Yesterday, we encountered a situation at Adelaide International Airport where a family member approached one of our chauffeurs, asking about a particular passenger. They saw the passenger’s name on our signboard and wanted to know more about their arrival details. While we understand that family members often want to ensure everything is on track for their loved ones, our policy remains clear: we do not release any information to third parties, regardless of their relationship to the person travelling.

At Angel’s Chauffeurs, we don’t know the specific family dynamics or situations of our clients, so we cannot make judgments about who may or may not be privy to details about your travel plans. That’s why we maintain a strict confidentiality policy. Whether the person asking is a friend, family member, or colleague, we cannot and will not disclose any information about your arrival, including your estimated time of arrival or whether you’ve already landed, especially if it’s related to travel between states or internationally.

In this instance, we had to politely inform the inquiring family member that we couldn’t share any details and that they would need to contact the traveller directly for information. Our responsibility is to ensure your privacy is always respected, and we prioritize safeguarding your travel details.

This commitment to discretion means you can trust that your plans stay confidential—whether you’re travelling for business, leisure, or personal reasons. We understand the importance of keeping your travel information secure, and you can always count on Angel’s Chauffeurs to respect your privacy.